Discreet Delivery from Skins
Your privacy matters to us. Every parcel is sent in plain, unbranded packaging and nothing on the outside will indicate what is inside.
UK Delivery
Orders placed before 1pm from Monday to Friday, excluding Bank Holidays, are dispatched on the same day. Anything ordered after 1pm, or at weekends or on Bank Holidays, will be sent on the next working day. Delivery options are shown at checkout, and parcels are shipped using Royal Mail or Interlink Express.
European and International Delivery
European parcels are sent through Royal Mail. International orders are shipped using Interlink. Delivery charges are based on the size and weight of your items and will be displayed at checkout.
If you are ordering from outside the UK, please note that local customs authorities may apply import duties or additional taxes. These charges are not included in our prices and are outside our control.
Returns and Refunds
You are welcome to return unused and unopened items in their original packaging within 30 days for a full refund.
To begin a return, contact us on +44 (0)1636 595943 or email sales@skinssexualhealth.co.uk to request a returns form. Refunds are processed back to your original payment method once the item has been received and checked. Please allow up to 14 days for the refund to appear.